How People Work Together Matters

A team can be capable and committed and still find that the same frustrations, misunderstandings or responsibility issues keep appearing.  

Culture is the everyday experience of working in the business. It is shaped by communication, relationships, expectations, trust, responsibility and what happens when work becomes difficult or pressure rises.  

The aim is to understand what is really happening, protect what is already working and identify practical changes that can help people work together more effectively.

Talk about what's happening in your team
Clear expectations and ownership
People work more confidently when they understand what matters, what is expected and where responsibility sits.
Communication and relationships. 
Good working relationships depend on people having enough trust, understanding and useful communication to deal with everyday work and difficult moments.
Working together. Teams work more effectively when responsibility, decisions and handovers are shared appropriately rather than repeatedly returning to the business owner.

Working Together Review

This may be useful if…

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➡️The same people issues keep coming back  
➡️Too many decisions, questions or problems still return to you  
➡️Roles, expectations or handovers are unclear in practice  
➡️Communication creates friction or repeated misunderstandings  
➡️The team has grown or changed and the way people work together has not quite kept pace  
➡️Things are broadly working, but you can see they could work more smoothly
Your investment
From 2,157
£695
+VAT
A practical review to step back from the day-to-day, understand how the team is working together and identify where a few focused changes could make the biggest difference.

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Before we meet, you complete a short piece of pre-work to help you step back from individual incidents and think about what you are noticing across the team.

We then spend two hours together exploring what is happening. We look at what is already working as well as the areas that feel harder, recurring or unclear.

I use four practical lenses to help us explore the picture: Clarity, Connection, Communication and Cooperation.

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You will leave with a clearer picture of what is working, where the main friction or uncertainty sits, two or three priorities to focus on and practical actions you can begin taking.

‍There is no assumption that the review has to lead to further work.
Find Out More
Book Now

Working Better Together Programme

Twelve months of practical support for business owners and their teams to turn understanding into meaningful changes in how people communicate, take responsibility and work together.

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The Working Together Review helps us understand how things are working now and where to focus. The Working Better Together Programme gives us the time to work on those priorities and reinforce the changes over a full year.

The programme includes regular owner coaching, employee perspective where useful, Discover Insights for the owner and team, individual guided conversations and tailored team sessions.

The work is shaped around the two or three priorities that matter most rather than following a fixed training programme.

‍What we are working towards

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Stronger working relationships, clearer ownership, more useful communication and a team that can work together with less unnecessary friction or dependence on you.

‍From £795 + VAT per month for 12 months, for the business owner and up to five employees.
Have a conversation about Working Better Together

What Our Customers Say....

“I’ve felt Joanne is someone I can turn to for support on difficult issues as well as bouncing ideas for the business, I feel she understands well what I am trying to achieve, and she has also taken time to speak to and listen to my team and understand their roles too.”
Louise
Louise Hudson, Hudson LM Ltd
“Jo’s expertise, particularly when it comes to dealing with people and teams, brings an extra dynamic to our business that we simply don’t have in-house.”
Jeff
Jeff Windsor, Davey Grover Ltd
“I have worked with Joanne for a number of years now. She has a vast knowledge of business and offers fantastic advice and support. You will get immense value from working with Jo and help ease the stress of running a business.”
Sandra
Sandra Evans, Finsbury Robinson Ltd
“Since working with Joanne we have successfully established collective company values and all understand a bit more about how each member of the team works: their strengths, ambitions, and communication styles, as well as any concerns or areas where support might be needed. Joanne is a pillar happy to be leaned on, offering fresh insight, objectivity and always positive advice.”
Bryan
Bryan Davies,Unvented Components Limited

Not sure what is really happening in the team?

You do not need to diagnose the issue or decide which service you need before getting in touch.

If the same frustrations keep returning, too much still comes back to you, or you simply want the team to work together more effectively, we can have a short conversation about what is happening and whether there is a useful next step.
0114 2219054
SMARTSupportForBusinessLtd
joanne@smartsupportforbusiness.co.uk
JoanneLaw1
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Start with a conversation

If you are not sure whether a Working Together Review, a focused team process or something else would be most useful, you can book a short conversation with me first.

We can look briefly at what is happening and decide whether there is an appropriate next step.

Book a 10 minute conversation