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Smart Support for Your Business

If you feel too central to everything in your business, you are not alone.

‍Too many decisions, client pressures, people issues and responsibilities may still come back to you, even when the business is successful and the team is capable.

SMART Support for Business combines practical business understanding with psychology to help you make sense of what is happening, decide where to focus and take practical action.

The aim is clearer focus, stronger team ownership and more space for you to lead, with a business that adds to your life rather than continually taking from it.

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Focus: Getting clear on what matters, where your time and attention are going, and what needs to change so the day-to-day does not keep crowding out what is important.
Culture: Understanding how people are working together, where communication or responsibility may be getting stuck, and what would help the team work more effectively.
Mindset & Behaviour: Understanding the patterns beneath how you communicate, make decisions, lead and respond under pressure, so you can work with greater awareness.

Focus

When you are busy keeping everything moving, it can be difficult to see what genuinely needs your attention.

Focus is about stepping back from the noise of the day-to-day and getting clearer about what matters, where your time and energy are going, and what is making the business harder to lead than it needs to be.

You may recognise this if:

Too much of your time is being swallowed by urgent work
Important decisions or priorities keep being pushed aside
You struggle to switch off because you still need to know what is happening
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Culture

A team can be capable and committed and still find that the same frustrations, misunderstandings or responsibility issues keep appearing.

Culture is about the everyday experience of working in the business: how people communicate, how responsibility is shared, what happens when work becomes difficult and whether people can work together without everything coming back to you.

You may recognise this if:

The same people issues keep coming back
Communication or handovers regularly create friction
Your team is capable but too many questions, decisions or problems still return to you
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Mindset & Behaviour

What happens in a business is not only shaped by systems, workload or structure. Our own personality, beliefs, communication patterns and responses under pressure influence how we lead, make decisions and work with other people.

Greater awareness can help you understand what may be sitting underneath a recurring situation rather than looking only at what is happening on the surface.

You may want to explore:

How you naturally communicate and make decisions
What changes for you when pressure rises
Why particular leadership, relationship or working patterns keep repeating
Read More
Innovation and Excellence Awards
2024 Business Coach of the Year!
I am proud to have been selected again for this award.
You can read my feature in their publication, in the article below.
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Seen us in Your Business Magazine?
We are proud to have been featured in the latest edition of the Your Business with James Caan. In the article we share what makes us different from other business coaches and how you can benefit from working with us.
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Seen us in The Business Owners' Checklist?
We were proud to have been featured in the Business Owners' Checklist in The Times on Saturday.
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SMART Blog

Business FOCUS

How Much of Your Business Can You Really See From Inside the Day-to-Day?

When day-to-day work takes over, it can become difficult to see what your business needs. Explore how to create more space, visibility and perspective.

Read Article
Culture & Team

Where Should Decisions Sit in Your Business? A Practical Framework for Teams

Use a simple decision-making framework for teams to clarify ownership, reduce unnecessary escalation and develop more confident judgement.

Read Article
Culture & Team

Why So Much Decision-Making Still Reaches the Business Owner

Discover why decisions keep returning to the business owner and how unclear authority, mixed signals and pressure can create unnecessary escalation.

Read Article

What Our Customers Say....

“I’ve felt Joanne is someone I can turn to for support on difficult issues as well as bouncing ideas for the business, I feel she understands well what I am trying to achieve, and she has also taken time to speak to and listen to my team and understand their roles too.”
Louise
Louise Hudson, Hudson LM Ltd
“Jo’s expertise, particularly when it comes to dealing with people and teams, brings an extra dynamic to our business that we simply don’t have in-house.”
Jeff
Jeff Windsor, Davey Grover Ltd
“I have worked with Joanne for a number of years now. She has a vast knowledge of business and offers fantastic advice and support. You will get immense value from working with Jo and help ease the stress of running a business.”
Sandra
Sandra Evans, Finsbury Robinson Ltd
“Since working with Joanne we have successfully established collective company values and all understand a bit more about how each member of the team works: their strengths, ambitions, and communication styles, as well as any concerns or areas where support might be needed. Joanne is a pillar happy to be leaned on, offering fresh insight, objectivity and always positive advice.”
Bryan
Bryan Davies,Unvented Components Limited

Not sure where to start?

You do not need to diagnose the problem or choose a service before you get in touch.

If something about the way the business is running, how the team is working or how much still depends on you is becoming difficult, we can have a short conversation about what is happening and whether there is a useful next step.
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Book a Step Back Session

A structured 90-minute session for business owners who feel too central to everything and know something about the way they are working needs to change.  

If you are busy carrying too much and know something needs to change, but are not sure where to start, a Step Back Session gives you protected space to stop, make sense of what is creating the pressure and decide what needs your attention most.  

Before the session, you complete a short piece of pre-work. During our conversation, we look at what genuinely needs your attention, where your time, energy and responsibility are going, and what is happening around the people and ways of working in the business.  

You will leave with a clearer understanding of what is creating the most pressure, one or two priorities and a small number of practical next steps. You will also receive a written summary afterwards.

£395 + VAT  

The Step Back Session is useful in its own right. There is no expectation that you commit to anything else afterwards.

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SMART Support for Business Limited
Registered in England and Wales with registration number 8439613.

Registered office: Bawtry Hall South Parade, Bawtry, Doncaster, England, DN10 6JH

0114 2219054
SMARTSupportForBusinessLtd
JoanneLaw1
joanne@smartsupportforbusiness.co.uk
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