Building Balanced
Businesses the SMARTer
way

our services

Smart Support for Your Business

Our belief is that running your business should add to your life not take away from it!

With our Balanced Business Framework we help professional service business owners who feel pulled in too many directions step out of constant reactivity and create focus, stronger team cultures, and deeper connection.

As a result work feels calmer, more connected and balanced.

If you feel out of control, that your business is running you, or that the balance isn't right for you, I would welcome a conversation.

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Focus: Helping bring clarity on what matters the most, so that time and energy are not wasted.
Culture: Helping to build leaders and teams that pull together not apart.
Mindset: Understanding people to build deeper connection and motivation.

Focus

To increase your 'business resilience', it is important to take a step out of working in your practice to work on it. Our support can help you to work SMARTer, maximise efficiency, and increase profitability. With focus on three areas:

Reviewing the levels of control you have over your time.
Reviewing your practice plans, people and processes.
Reviewing your client base and pricing strategies.
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Culture

Within in any practice the people within it and their resilience is just as important. Practices with high performing teams enjoy a greater level of success, enjoyment and profitability. We support you with focus on three key areas:

Leadership and Management
Employee Development
Structure and Systems
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Mindset

To work effectively in your business, it’s important to understand not just what you do, but how you think, respond, and make decisions day to day. Often, these patterns feel natural, especially when things are busy or under pressure, but building awareness allows you to work more intentionally rather than simply reacting. Our support helps you to build greater awareness of:

Your core strengths, motivators, and communication style
How you balance focus between tasks, people and outcomes
Your preferred pace of working and the approach to decision making that feels most comfortable to you
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Innovation and Excellence Awards
2024 Business Coach of the Year!
I am proud to have been selected again for this award.
You can read my feature in their publication, in the article below.
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Seen us in Your Business Magazine?
We are proud to have been featured in the latest edition of the Your Business with James Caan. In the article we share what makes us different from other business coaches and how you can benefit from working with us.
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Seen us in The Business Owners' Checklist 2021?
We are proud to have been featured in the latest edition of the Business Owners' Checklist in The Times on Saturday.
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SMART Blog

Mindset & Behaviour

Why the Same Challenges Keep Coming Back in Your Business

Many business challenges repeat over time. Learn how patterns in behaviour and decision-making can lead to recurring issues in your business.

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Culture & Team

Why ownership breaks down (even with good people)

When leaders step back, ownership can stall not from laziness, but from a culture that’s trained caution and dependence

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Culture & Team

Why Good People Leave Quietly

Why capable people disengage quietly over time, shaped less by perks and more by everyday culture and how work feels.

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What Our Customers Say....

“I’ve felt Joanne is someone I can turn to for support on difficult issues as well as bouncing ideas for the business, I feel she understands well what I am trying to achieve, and she has also taken time to speak to and listen to my team and understand their roles too.”
Louise
Louise Hudson, Hudson LM Ltd
“Jo’s expertise, particularly when it comes to dealing with people and teams, brings an extra dynamic to our business that we simply don’t have in-house.”
Jeff
Jeff Windsor, Davey Grover Ltd
“I have worked with Joanne for a number of years now. She has a vast knowledge of business and offers fantastic advice and support. You will get immense value from working with Jo and help ease the stress of running a business.”
Sandra
Sandra Evans, Finsbury Robinson Ltd
“Since working with Joanne we have successfully established collective company values and all understand a bit more about how each member of the team works: their strengths, ambitions, and communication styles, as well as any concerns or areas where support might be needed. Joanne is a pillar happy to be leaned on, offering fresh insight, objectivity and always positive advice.”
Bryan
Bryan Davies,Unvented Components Limited

Get in touch to find out more about our services

Make a change to improve your practice and get in touch now. Simply fill in the form below or book a converstion using the link below to our calendar.
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Book a Conversation

Take the first step and explore how to improve your practice or team. Book in for an online conversation with me to see if SMART Support is right for you. You can do that using our Microsoft Bookings page to find a date in our calendar that suits you.

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